Dear Comcast Cable:
You were supposed to show up and install internet and cable at our new home yesterday. You didn’t show. We called twice to check. Never were we told that someone attempted to show but no one was home which is in fact untrue as three people (THAT’s 3 in case you can’t read) were home ALL DAY!!!!!! (We had a water leak and had to wait for a service man. We had no choice but to be home). When no one showed we called and were assured that we were still on the list and scheduled for installation. In fact, the second customer service rep I spoke with not only apologized, he said he’d give me a $20 credit on the account (No, I won’t hold my breath).
Now today. Today we call and we were informed that we weren’t home? I think not. Not only did you lie, you told me that we’d just have to reschedule and the next available day is July 9th! July 9th! What a joke! What kind of crack are you smokin? But then, the joke is obviously on us.
Why? Well because my husband’s source of income relies 98% on having reliable, high-speed interent. You may have heard of him. He is JK at JKontherun. Yes, it’s a technical blog. He also contract for “big oil company”. We need our money honey. BTW, Yes, he will slam you on his technical blog. I will slam you on this little old mommy blog. One more thing, he is a contributing columnist for the Houston Chronicle. You’re lucky, he won’t slam you on the Chronicle because he said all that would do is make him more angry. Me on the the other hand? I don’t care about angry. I hate you. I really do. If I could talk Mr. JK into using another service, I would. I would switch in a NY second!
I have no further words to waste on what is absolutely a losing battle. I concede. If I were a guy, you’d have me by the balls. Heck, if it helps you feel better to have me admit defeat then I shall. I’ll say it again….you win! Now can you come out and install? Really, momma needs to eat and that won’t happen if daddy can’t earn some money. What does daddy need to earn that money? INTERNET SERVICE!!!!!!!!!!!
That is all.
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